# Shipping Policy
**Effective Date:** 17/07/2026
Thank you for shopping with **Wellnexa Health Hub**. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully.
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## 1. Order Processing
- Orders are processed within **1–3 business days** after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an order confirmation and shipping notification via email or SMS once your order is dispatched.
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## 2. Shipping Coverage
We currently ship across **India**. Delivery availability may vary depending on your location.
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## 3. Estimated Delivery Time
Estimated delivery times are:
- Metro Cities: **2–5 Business Days**
- Other Cities & Towns: **4–7 Business Days**
- Remote Areas: **5–10 Business Days**
Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.
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## 4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
From time to time, Wellnexa Health Hub may offer free shipping on selected products or promotional campaigns.
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## 5. Order Tracking
Once your order has been shipped, you will receive tracking details through email, SMS, or WhatsApp (where applicable).
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## 6. Delayed or Lost Shipments
If your order has not arrived within the estimated delivery period, please contact our customer support team. We will coordinate with our courier partners to resolve the issue as quickly as possible.
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## 7. Incorrect Shipping Address
Please ensure that your shipping address and contact details are accurate before placing your order.
Wellnexa Health Hub is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
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## 8. Damaged Packages
If your package appears damaged upon delivery, please:
- Take clear photographs of the package.
- Contact our customer support immediately.
- Do not use the damaged product until instructed by our support team.
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## 9. Contact Us
If you have any questions regarding shipping, please contact us:
**Wellnexa Health Hub**
**Website:** https://wellnexahealthhub.com/
**Email:** deshmanesheetal177@gmail.com
**Phone:** +91 98900 99640
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**Last Updated:** 17/07/2026